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Privacy Policy

Last updated: August 24, 2026

This policy explains what this public marketing website collects and how it is used. It does not govern data inside the CRM application, which is covered by your customer agreement.

1. Who we are

This website is operated by Opulent CRM. You can reach us by email at dnelso26@gmail.com, or through the contact form on this site.

2. What we collect

When you submit the demo request or contact form we collect the information you enter: your name, work email, phone number, company, job title, team size, industry, current CRM (if provided), your described challenge, preferred contact method and any message.

We also record limited technical context with each submission: the page you submitted from, referring URL, campaign parameters (such as utm_source) if present, and a non-reversible hashed identifier derived from your IP address and browser user agent. That hash is used only to limit automated form abuse. We do not store your raw IP address with the submission.

3. Why we use it

To respond to your inquiry, schedule and prepare a demo, answer pricing and product questions, and keep a record of our correspondence. We rely on your consent, given when you submit a form, and on our legitimate interest in responding to business inquiries.

4. What we do not do

We do not sell your personal information. We do not share it with advertisers. We do not use it to build cross-site advertising profiles.

5. Separation from the CRM application

This website is a separate system from the CRM application. It holds no CRM records, has no connection to CRM databases, and cannot read or modify any customer account. Data you store inside the CRM is governed by your customer agreement and the CRM's own access controls.

6. Analytics and cookies

This website uses privacy-conscious, first-party measurement of page views and key interactions (for example, opening the demo form). It does not set advertising cookies or share behavioral data with third-party ad networks. See our Cookie Policy for detail.

7. How long we keep it

We keep inquiry records for as long as needed to respond and maintain a reasonable business record — normally up to 24 months — then delete or anonymise them.

8. Your rights

Depending on where you live, you may have rights to access, correct, delete, restrict or port your personal information, to object to processing, and to withdraw consent. To exercise any of these, email dnelso26@gmail.com and we will respond within the period required by applicable law.

9. Security

Submissions are transmitted over encrypted connections and stored in access-controlled systems. Only authorized personnel can read inquiry records. No system is perfectly secure, so please do not send sensitive personal or patient information through these forms.

10. Changes

We will update this page if our practices change and revise the "last updated" date above.